Since its establishment, the company regards quality as life, seeks reputation, benefits and development by quality, from raw material procurement to product delivery in strict accordance with ISO9001:2008 established a quality management and quality assurance system, and the corresponding establishment of production management and quality assurance measures to ensure the quality of products, so that every user rest assured.
1. Strengthen management and pass certification
The company from the top to the bottom, layers of management, through the control, strengthen the cohesion management, in strict accordance with the ISO9001:2008 standard management, so that the ISO9001:2008 standard is implemented into the actual management, greatly improving the work efficiency and work quality. At present, the company has built a computer network management system, so that the company's management to a new level.
2. Establish quality assurance institutions
According to the requirements of normative management in management responsibilities, the company has established a complete organizational structure and quality management organization. The company has also set up a 24-hour quality supervision hotline, and users can call the complaint hotline and supervision phone at any time.
3. Introduce professional and technical personnel
With the development of the company, the demand for talents is getting higher and higher, at this point the company has advanced consciousness, in addition to hiring experts and professors with high salaries, but also recruit fresh graduates from colleges and universities every year. It greatly improves the quality of employees and provides a strong guarantee for high-level modern management, the development of the company and the requirements of users.
4. Introduce advanced equipment
Advanced equipment is also an important aspect of quality assurance, the company adopts advanced technology and equipment as the starting point, has purchased inspection equipment from all over the country, such as standard shaking table, high and low temperature test box, high-precision oscilloscope and other equipment, to provide quality assurance for inspection products.
5. Inspection of raw materials
The company set up the material supply department as the central department of raw and auxiliary materials procurement, evaluation and selection of suppliers, and specially compiled the "Procurement Guide" to regulate procurement behavior. When purchasing, in strict accordance with the procurement procedures, the quality management department and the production management Department cooperate with each other, in accordance with the procurement standards and requirements, to formulate procurement documents, indicating the quality requirements of the purchased products. For the purchased raw materials, the production management department will first conduct performance testing, and then summarize the test results, and the quality management Department will conduct comprehensive assessment, and then determine the raw materials to be used. In addition, for some of the main raw and auxiliary materials, the company has selected designated enterprises to produce, so that one is to ensure the quality of raw materials, the second is to ensure the work link, the third is to improve work efficiency, so that the raw materials are blocked.
6. Production process control
After the strict inspection of raw materials, there should be strict process control to prevent the production of nonconforming products in the process and the flow of nonconforming products into the next process. The company has inspection points in each production workshop, each production line and each link, and carries out quality inspection according to the quality inspection principle of "the previous process is the user of the next process", and supervises the operators of each process to carry out self-inspection and mutual inspection. Professional testing in the daily inspection process according to the inspection specifications, inspection documents to carry out inspection work. In addition, at the start of production and the completion of the finished product, the process flow card is also used for management, so that when the unqualified product is tested, it is well documented, responsible for checking, timely isolation, judgment and feedback, and the quality management Department is responsible for investigation and treatment, and the responsible department puts forward corrective and preventive measures for quality problems, and the rectification is completed within a time limit to prevent similar situations from happening again.
7. Strict inspection of finished products
Before the finished product leaves the factory, the company requires the quality management department to carry out factory inspection of the finished product, the inspection project involves product performance, structure and packaging, etc., and then the company's quality management department will issue a test report and a warranty, and the person in charge will sign the warehouse after the formalities are complete. Strict factory inspection provides a strong guarantee for users.
Eight, establish a complete after-sales service system
The company has an internal organization specializing in after-sales service, and has a after-sales service team composed of main leaders and technical personnel for after-sales service work, and the quality problems reflected by users are guaranteed to be solved within 48 hours. The company also often visits customers, telephone consultation, collect user opinions, really understand users, and serve users well.